As Senior Vice President, Customer Experience and Acquisition, Mr. Lugar leads the customer engagement experience within the Structured Settlements Payments segment of The J.G. Wentworth Company®.
Prior to joining the Company in 2017, Mr. Lugar served as Vice President, Home Loans for Capital One where he held various leadership roles in Home Loan sales and customer experience marketing and analytics. Mr. Lugar also worked for ING Direct in both the US and Canada where his final role was as Senior Vice President of Home Loans. Other experience includes assignments with CITI Group and MBNA America.
Mr. Lugar holds a B.S. from the University of Delaware and completed the Finance and Accounting Executive Development Program at the Wharton School of the University of Pennsylvania.